Cloud telephony, often referred to as cloud calling, is an excellent choice for companies as it offers reliability and scalability. Moreover, it tends to be less expensive than conventional telephone systems.

Legacy phone networks often incur high maintenance costs and are challenging to expand. In contrast, cloud-based calling solutions are simpler to scale up and demand less upkeep, network management, or physical equipment. This makes them an economically favorable choice for companies.

Cloud-based calling solutions provide greater dependability compared to conventional telephone networks. They achieve this higher reliability by being hosted in the cloud, ensuring they are less prone to disruptions caused by power failures or other catastrophic events.

Cloud calling is cost-effective

Cloud-based phone systems generally offer a more economical option compared to conventional telephone systems for several reasons. Instead of managing an on-site phone system, utilizing cloud calling involves delegating the responsibility of telephone operations to a third-party service. This approach may lower the expenses related to infrastructure and continuous upkeep handled by your IT team.

Cloud calling is scalable

A primary advantage of cloud calling is its high scalability. Businesses can expand their user base as demand increases without the necessity for extra hardware or software investments. Moreover, cloud calling solutions are more straightforward to enhance compared to conventional telephone systems. Consequently, companies can embrace new capabilities and improvements as they emerge without the need to overhaul their current setup.

Cloud calling is reliable

An additional advantage of cloud calling is that it is generally more dependable than conventional telephone systems. The reason is that these systems are based in the cloud, reducing the chances of disruption from power failures or various calamities. Moreover, cloud calling infrastructures incorporate redundancy, allowing another server to function if one fails. This feature guarantees that companies maintain communication continuity, even in emergency situations.

Cloud calling is flexible

An additional advantage of cloud calling is its high flexibility. This allows companies to customize their systems according to their unique requirements. For instance, they have the option to select desired features and decide on the call routing procedures. Moreover, they possess the capability to scale their users up or down based on evolving business demands. Such versatility is unachievable with conventional telephone systems.

Cloud calling vs VoIP

Both cloud calling and VoIP provide valuable solutions for companies, though they differ significantly in certain aspects. Cloud calling offers greater scalability and demands less maintenance compared to VoIP, potentially lowering costs for firms. Conversely, VoIP is generally more dependable than cloud calling and provides enhanced flexibility regarding functionalities and the management of call routing.

How to choose a cloud calling provider

When selecting a cloud calling service, several key considerations must be taken into account. Initially, determine the functionalities you require and your budget for these services. Next, ensure the provider you opt for is dependable and well-regarded in the industry. Lastly, confirm that the provider supplies excellent customer assistance.

Cisco Webex Calling

Cisco Webex Calling provides an excellent choice for companies requiring a dependable and scalable cloud-based calling service. This service includes several functionalities such as call forwarding, caller identification, and call waiting. Additionally, it boasts superb customer service and is extremely user-friendly.

Customers indicate that setting up and managing Cisco Webex is straightforward. They are also satisfied with the audio and video clarity during calls.

Google Voice

Google Voice represents a widely embraced choice for individuals in search of a cloud-based calling service. Google Voice provides several functionalities such as limitless calls and texts, call redirection, voicemail services, and the ability to record calls.

It's hardly unexpected that Google Voice integrates seamlessly with other Google offerings. Therefore, if your business already utilizes various Google applications such as Meet and Calendar, incorporating Google Voice will be straightforward.

RingCentral

RingCentral stands out as a prominent choice for companies seeking a cloud-based telephony service. It provides various capabilities such as audio and video gatherings, alongside single-click video conference options.

Clients appreciate RingCentral's tailored packages that come without any concealed charges and their 24/7 customer service.

8×8

8×8 presents an excellent choice for companies seeking a cost-effective and user-friendly cloud telephony solution. It provides various benefits such as compatibility with both mobile and desktop environments. Additionally, 8×8 features seamless integration capabilities with Microsoft Teams.

Conclusion

If your needs include a versatile, cost-efficient, and expandable phone system for your enterprise or personal use, consider the option of cloud telephony. The advantages of utilizing cloud services mean that setup is quick, affordable, and straightforward.